Yinjaa-Barni Art Shipping policy

Artworks will be shipped within 10 days of sale. Please allow up to 15 additional business business days for your purchase to arrive. If you have purchased a stretched artwork and have chosen to have it sent with Pack & Send, shipping may take 4 weeks to arrive.

Yinjaa-Barni Art Refund policy

We do not offer refunds for change of mind. If you wish to return goods you must email [email protected], specifying full details of the reason for seeking a refund within 5 days of receiving the goods.

If we agree that you may receive a refund, we will then issue a returns note. You must return goods:(a) with both goods and all packaging as far as possible in their original condition;(b) securely wrapped;(c) including our original delivery slip and the returns note; (d) at your risk and cost. Refunds will not be issued until goods have been received.

Yinjaa-Barni Art Return policy

We do not accept returns if you simply change your mind. We make every effort to ensure photography of Goods for sale on our website accurately represent the colours used by the Artist/s in the production of artwork. Different lighting conditions indoors, outside, and on digital devices may impact how colour is perceived. We do not accept returns on the grounds that the colours differ from what is represented on our website.
Some Goods are created with natural materials such as pigment, ochre, and fibre and may naturally change or deteriorate over time.  You acknowledge that these are inherent qualities of the Goods and not defects. Imperfections or marks on the rear of an artwork or canvas are characteristic of the process of creation by our Artists outside or on the ground or on country and you acknowledge that these are not defects.
We will only repair or replace Goods which fail to comply with the provisions of the Competition and Consumer Act 2010 (Cth)or which we agree are defective. If you believe that any Goods you have purchased from us are defective, you must:(a) report the defect to us in writing within 5 business days of the defect becoming apparent; and(b) provide photographic evidence of the defect; and(c) if we request you to do so, return the Goods to us, securely wrapped in the original packaging.
If we agree that the Goods are defective, we will refund the cost of return carriage and will either, at our election:(a) repair the Goods and return them to you at our cost; or(b) provide you with replacement Goods based on similar aesthetics and dimensions by the same Artist if, in our view, an appropriate alternative is available; or(c) refund the amount paid for the Goods to you.

We will not offer an exact reproduction or recreation of an artwork by the Artist under any circumstance.
Other than as set out in this clause, we have no responsibility or liability to you under this agreement or under statute or common law, in respect of defective Goods.